ORDER INFORMATION

 

ALL ORDERS ARE SENT VIAL EMAIL ATTACHMENTS WITHIN 24 HOURS OF RECEIPT. MAKE SURE YOUR SPAM FILTER DOES NOT BLOCK ATTACHMENTS. IF YOU HAVE NOT RECEIVED YOUR ORDER WITHIN 24 HOURS PLEASE CONTACT ME AT THE ADDRESS BELOW.

pokiebw@brazosnet.com

REFUND INFORMATION

REFUNDS WILL NOT BE GIVEN ON ANY ORDERS THAT ARE SENT VIA EMAIL UNLESS THE FILES ARE CORRUPT AND THEN THEY WILL ONLY BE REPLACED WITH THE SAME SET THAT WAS ORDERED.

RESPONSIBILITY INFORMATION

I WILL NOT BE RESPONSIBLE FOR THE WAY YOUR DESIGN STITCHES OUT IF YOU HAVE DECREASED OR INCREASED THE ORIGINAL SIZE OF THE DESIGN OR IMPROPER HOOPING. I DO NOT HOOP MY FABRIC. I USE A SPRITZ OF ADHESIVE AND PLACE THE FABRIC ON THE STABILIZER AND ALWAYS USE A BASTING STITCH AROUND THE DESIGN BEFORE STARTING MY STITCHING. YOU CAN ALSO USE STICKY BACK STABILIZER IF YOU DON'T LIKE ADHESIVE.
APPLIQUE DESIGNS DO NOT RESIZE WELL AT ALL AS IT WILL MESS UP THE SATIN STITCHES.